SCOPS (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and share your personal information when you visit or make a purchase from our website (www.scopslife.com).

Personal Information We Collect

When you visit our website, we collect certain information about your device and browsing behavior. Additionally, when you place an order or attempt to do so, we collect necessary order details.

The information we collect includes:

• Name
• Billing and shipping address
• Email address
• Phone number
• Payment information (processed securely via third-party payment providers)
• Order history, including products viewed or added to the basket
• IP address
• Internet browser and device details
• Cookie or pixel information
• Any written communication sent to us via email or contact forms

How We Use Your Personal Information

We use the information collected to:

• Process and fulfill your order, including payments and delivery
• Communicate with you regarding orders, inquiries, or support requests
• Screen transactions for fraud prevention
• Improve and optimize our website and services
• Send you promotional emails if you have subscribed (you can unsubscribe anytime)

Sharing Your Personal Information

We do not sell or rent your personal information to third parties. However, we may share your details with trusted third parties to provide essential services, including:

• Payment Processors: Stripe, PayPal, Google Pay
• Shipping Providers: DHL, Evri, Hermes, Royal Mail, DPD Local (for order fulfillment)
• Analytics & Marketing Tools: Google Analytics, Meta (Facebook & Instagram), and other advertising platforms (for tracking website performance and advertising)
• Legal Compliance: If required by law, we may disclose your personal data to comply with legal obligations or protect our rights

Cookies & Tracking Technologies

We use cookies, log files, and tracking pixels to enhance user experience and analyze website traffic. You can manage or disable cookies through your browser settings. For more information, visit www.allaboutcookies.org.

Your Rights (For EU/UK Residents)

If you are located in the European Union or the UK, you have rights under the GDPR, including:

• The right to access, correct, update, or delete your personal information
• The right to object to data processing and restrict its use
• The right to request data portability
• The right to withdraw consent (where applicable)
• To exercise these rights, contact us at support@scopslife.com

Data Retention

We retain order information for as long as necessary to comply with legal, tax, or accounting obligations. If you wish to have your data deleted, please contact us.

Do Not Track Signals

Our site does not alter its data collection practices when we detect a Do Not Track (DNT) signal from your browser.

Changes to This Policy

We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes. Updates will be posted on our website with the revised date.

Contact Us

For any questions about this Privacy Policy or your data, please contact us:

SCOPS
Company Name: SCOPS TRADE LIMITED
Email: support@scopslife.com
Registered Address:
Building 3, Chiswick Business Park
566 Chiswick High Road
London
W4 5YA
Website: support@scopslife.com